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HomeServicesSupportCustomer Service
Email: info@micado.co.nz
 
Phone: +64 09 475 6090
 
Hours of Operation: 9AM to 6PM (GMT+12), Monday – Friday


 

When reporting a problem to Micado Customer Support, please be prepared to provide, on request, the following information:


 

  • Contact information:
Name, email address, phone number
 
  • Company information:
Name, project name
 
  • Product information:
Name, version
 
  • System Environment:
Name and version of your internet browser and Operating System
 
  • Problem description:
A detailed explanation of the problem being experienced or the question being asked, along with additional information required to investigate the problem. This includes detailed steps required to recreate a problem, log files, report design files, etc.